Terms of Use
These Terms of Use (“Terms”) govern your access to and use of sagvghy.com, including the website, content, features, customer-facing tools, and other online functions made available through the Site.
The Site is operated by Sanhe Ruyi Technology Co., Ltd.
Throughout these Terms, “sagvghy,” “we,” “us,” and “our” refer to the operator of sagvghy.com. “You” and “your” refer to any visitor or user of the Site.
By accessing or using sagvghy.com, you agree to comply with these Terms. If you do not agree, please discontinue use of the Site.
1. Purpose of These Terms
These Terms specifically govern how visitors may access and use sagvghy.com.
They address matters such as:
- Website access
- User accounts
- Acceptable use
- Website content
- Intellectual property
- User submissions
- Security
- External links
- Electronic communications
- Technical availability
Purchasing, shipping, returns, and personal-data processing are governed by separate policies.
2. Access to the Site
We grant you a limited, non-exclusive, revocable right to access and use sagvghy.com for lawful personal purposes.
You may browse the Site, review pet products, use available website features, and interact with customer-facing tools in accordance with these Terms.
Access to the Site does not transfer ownership of any website content, intellectual property, software, or technology to you.
3. Eligibility
You may use the Site only if you are legally permitted to do so under applicable law.
If you access the Site on behalf of another person or organization, you represent that you have authority to act on their behalf.
The Site must not be used where such use would violate applicable law or legal restrictions.
4. User Accounts
Certain features may allow you to create a customer account.
If you create an account, you are responsible for:
- Providing accurate information
- Keeping your account information current
- Protecting your login credentials
- Maintaining the confidentiality of your password
- Activities conducted through your account
You should not share your password or intentionally permit unauthorized individuals to access your account.
5. Account Security
If you believe your account has been accessed without authorization, please contact us promptly at:
We may temporarily restrict access to an account where we reasonably believe there is:
- Unauthorized access
- Suspicious activity
- Fraud
- Security risk
- Abuse of website features
These measures are intended to protect customers and the integrity of the Site.
6. Accuracy of User Information
Information you provide through sagvghy.com should be accurate, current, and complete.
You must not intentionally:
- Provide false identity information
- Impersonate another person
- Create misleading account information
- Use another person's account without authorization
- Submit false contact details for deceptive purposes
You are responsible for updating account information where necessary.
7. Acceptable Use
You may use sagvghy.com only for legitimate purposes.
Normal permitted activities include:
- Browsing products
- Reviewing product information
- Managing your account
- Contacting customer service
- Submitting legitimate reviews or feedback
- Using features provided for customers
You agree to use these functions reasonably and in accordance with applicable law.
8. Prohibited Uses
You must not use sagvghy.com to:
- Violate applicable laws or regulations
- Commit or facilitate fraud
- Impersonate another person or business
- Submit intentionally false or misleading information
- Harass or threaten others
- Infringe intellectual property rights
- Distribute malicious software
- Attempt unauthorized access to systems
- Circumvent website security
- Disrupt normal website operation
- Use the Site for unlawful commercial exploitation
We may restrict access where prohibited activity is detected.
9. Automated Access and Scraping
Unless expressly authorized, you may not use automated systems to access or extract information from sagvghy.com in a manner that:
- Places excessive load on the Site
- Circumvents technical restrictions
- Copies substantial portions of protected content
- Interferes with normal customer access
- Collects user information without authorization
This may include unauthorized bots, crawlers, scraping systems, automated scripts, or similar technologies.
Normal indexing by legitimate search engines may be permitted where technically authorized.
10. Website Security
You must not attempt to:
- Probe website vulnerabilities
- Bypass authentication
- Interfere with security systems
- Gain unauthorized access to servers
- Introduce viruses or malware
- Conduct denial-of-service attacks
- Manipulate website code
- Interfere with another user's access
We may investigate suspected security incidents and take appropriate action where necessary.
11. Website Content
sagvghy.com may contain:
- Product descriptions
- Product photographs
- Videos
- Illustrations
- Pet-care information
- Graphics
- Promotional materials
- Articles
- Customer reviews
- Other informational content
We make reasonable efforts to maintain useful and accurate website content.
However, website content may be updated, modified, corrected, or removed from time to time.
12. General Information Only
General pet-related information appearing on the Site is provided for informational purposes.
It should not automatically be interpreted as professional veterinary, medical, behavioral, or other specialized advice.
Pet owners remain responsible for determining whether products and information are appropriate for their individual pets.
Where you have concerns about a pet's health or medical condition, you should seek appropriate professional guidance.
13. Intellectual Property Rights
Unless otherwise stated, original content available through sagvghy.com is owned by, licensed to, or lawfully used by sagvghy or its operator.
Protected content may include:
- sagvghy branding
- Logos
- Product presentation
- Website layout
- Original photographs
- Graphics
- Written content
- Videos
- Marketing materials
- Design elements
These materials may be protected by copyright, trademark, and other intellectual property laws.
14. Limited Personal Use
You may view and use Site content for ordinary personal shopping and informational purposes.
Unless authorized, you may not:
- Republish website content
- Sell copies of Site materials
- Reproduce substantial portions commercially
- Remove copyright or ownership notices
- Use sagvghy branding to misrepresent affiliation
- Create unauthorized commercial derivative works
Nothing in these Terms grants a general license to use our intellectual property for commercial purposes.
15. Trademarks
The sagvghy name, branding, logos, and related brand identifiers may be protected trademarks or brand assets.
You may not use them in a way that:
- Causes customer confusion
- Suggests false affiliation
- Misrepresents endorsement
- Imitates our official website
- Misleads customers about the source of products or services
Third-party trademarks appearing on the Site remain the property of their respective owners.
16. User Reviews and Submissions
The Site may allow users to submit:
- Reviews
- Ratings
- Comments
- Questions
- Photographs
- Suggestions
- Other feedback
You remain responsible for the content you submit.
Submitted content should reflect genuine experience where relevant and must comply with these Terms.
17. Standards for User Content
You must not submit content that:
- Is knowingly false
- Contains unlawful threats
- Is defamatory
- Is fraudulent
- Contains malicious software
- Infringes copyright or trademark rights
- Violates another person's privacy
- Contains unauthorized personal information
- Is submitted primarily to manipulate ratings or reviews
We may remove content that violates these standards.
18. Permission to Use Submitted Content
Where permitted by applicable law, when you voluntarily submit non-confidential content to sagvghy, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, adapt, and distribute that content for legitimate purposes related to our business.
For example, this may include displaying a genuine customer review on a product page.
This permission does not change how personal information is handled under our Privacy Notice.
19. Moderation
We are not required to publish every review, comment, or submission received.
We may moderate, refuse, or remove content where reasonably necessary because it:
- Violates these Terms
- Appears fraudulent
- Contains spam
- Includes harmful links
- Contains inappropriate personal information
- Violates applicable law
- Is unrelated to the relevant product or service
Moderation decisions do not necessarily represent endorsement of content that remains visible.
20. Copyright and Intellectual Property Complaints
We respect intellectual property rights.
If you believe material on sagvghy.com infringes rights you own or are authorized to represent, please contact:
Your notice should include sufficient information to help us identify:
- The protected work
- The allegedly infringing material
- Where the material appears on the Site
- Your contact information
- The basis of your claim
We may request additional information where reasonably necessary to evaluate the complaint.
21. Third-Party Links
sagvghy.com may contain links to websites or services operated by third parties.
External links may be provided for convenience, additional information, social media access, payment services, or other functionality.
We do not control independent third-party websites.
Their:
- Content
- Security
- Availability
- Privacy practices
- Terms
- Products
- Services
are governed by the applicable third party.
22. Embedded Services
Some features may rely on embedded or integrated third-party technology.
Examples may include:
- Video players
- Payment interfaces
- Social-media tools
- Analytics tools
- Customer support tools
When you interact with an independent third-party feature, additional terms or privacy practices may apply.
23. Electronic Communications
When you communicate with us electronically or use online features, certain communications may also be provided electronically.
These may include:
- Customer support responses
- Website notices
- Account notices
- Security communications
- Policy updates
Where permitted by law, electronic communications may satisfy requirements that certain notices be provided in writing.
24. Website Updates
We may update sagvghy.com at any time.
Updates may include:
- Layout changes
- Navigation changes
- New features
- Removal of old features
- Content corrections
- Security improvements
- Technical upgrades
- Accessibility improvements
The appearance or functionality of the Site may therefore change over time.
25. Errors and Technical Issues
Website content may occasionally contain:
- Typographical errors
- Broken links
- Display errors
- Technical inaccuracies
- Temporary functionality problems
We may correct such issues when identified.
The existence of a technical error does not create an obligation to preserve the incorrect version of the website.
26. Website Availability
We aim to maintain reliable access to sagvghy.com, but uninterrupted access cannot be guaranteed.
The Site may temporarily become unavailable because of:
- Maintenance
- Hosting issues
- Server failures
- Software updates
- Security incidents
- Internet outages
- Third-party failures
- Events outside our reasonable control
We may suspend part or all of the Site when reasonably necessary.
27. Device and Internet Requirements
You are responsible for obtaining the equipment and services necessary to access sagvghy.com.
This may include:
- Internet access
- Compatible browser
- Compatible device
- Appropriate software
Your internet service provider or mobile carrier may charge fees that are separate from sagvghy.
28. Disclaimer
To the maximum extent permitted by applicable law, the Site is provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Site will always be uninterrupted
- Every browser or device will display the Site identically
- All third-party integrations will remain available
- Every technical error will be corrected immediately
Nothing in these Terms excludes rights or obligations that cannot legally be excluded.
29. Limitation of Liability
To the maximum extent permitted by applicable law, sagvghy and Sanhe Ruyi Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential losses caused solely by general use of or inability to access the Site.
This provision does not limit liability that cannot legally be excluded.
30. Suspension of Access
We may temporarily or permanently restrict access where reasonably necessary because of:
- Security threats
- Fraudulent activity
- Repeated misuse
- Unauthorized automated activity
- Violation of these Terms
- Legal requirements
Restriction of access does not necessarily affect rights or obligations arising from transactions already completed.
Purchase-related matters remain governed by the applicable purchase policies.
31. Changes to These Terms
We may update these Terms of Use to reflect changes in:
- Website functionality
- Technology
- Security practices
- Legal requirements
- Business operations
The latest version will be published on sagvghy.com.
Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.
Our Business Information
Store Brand: SAGVGHY
Operating Entity: Sanhe Ruyi Technology Co., Ltd.
Registered Address: No. 18, Tiankuo Residential Complex, Sanhe City, Langfang City, Hebei Province, China
Customer Service Email: service@sagvghy.com
Customer Service Phone: 0755-25623170
Phone Support Hours: 9:00 AM–6:00 PM PDT